Refund Policy

1. All bookings are final

Once your booking for a workshop, challenge or paid program is confirmed and payment is received, the fee is non-refundable. Please make sure the date and details work for you before you pay.

Refunds will not be provided for reasons including, but not limited to, change of mind, non-attendance, scheduling conflicts, or personal circumstances.

2. If we cancel or can’t deliver

The one time we issue a refund is if we cancel an event, or are unable to deliver the program as described. In that case you’ll receive a full refund to your original payment method.

3. Transfers and reselling your seat

Tickets are non-refundable and non-transferable to a future date. However, reselling or passing your ticket to someone else is perfectly fine — just inform the organisers beforehand so we can update the registration details:

• WhatsApp: +60 17-263 9019
• Email: support@cmoaiconsulting.com

The new attendee will need to complete registration before the event.

4. How approved refunds are processed

Where a refund is due (see section 2), it’s returned to your original payment method. Processing times vary by bank and payment provider, but we aim to complete approved refunds within 14 business days.

5. Digital content and recordings

Access to digital materials, recordings or downloadable resources is non-refundable once access has been granted, as these can’t be returned.

6. No-shows

If you don’t attend and didn’t transfer or reschedule your seat beforehand, the fee is non-refundable.

7. Questions

For anything about refunds, transfers or cancellations, contact us at support@cmoaiconsulting.com or WhatsApp +60 17-263 9019.

Claude Malaysia is operated by CMO Consulting Sdn. Bhd. (Reg. No. 202601024007 / 1686104-X), a company registered in Malaysia. Last updated 11 July 2026.